Building chatbot for customer supportI’ve helped transition our support team from call support to chat support. After experiencing chat support offered by different companies…Nov 14, 2021Nov 14, 2021
A framework for testing product ideasWe are good at falling in love with our ideas and converging on them fast, that is a problem. I believe that we should generate many ideas…Jul 3, 2021Jul 3, 2021
What is a payment gateway(PG) wrapper and why should your company have one?If you are tired of low payment success rates, user drop-offs in the payment journey, or spending a high % of the revenue on PG…Jan 30, 2021Jan 30, 2021
How to give a quick boost to your play store ratingsIt is difficult to maintain a 4+ rating on the play store especially if you don’t know how the rating is calculated? The rating is based…Jan 9, 2021Jan 9, 2021
Using RFM to optimize marketing spendsWhat is RFM? RFM stands for recency, frequency and monetary value. Recency — Time since the customer made his last purchase Frequency —…Jun 9, 2020Jun 9, 2020
Published inAnalytics VidhyaA practical approach to unsupervised anomaly detectionIn this post, we are going to perform unsupervised anomaly detection using isolation forest and k-means clustering on a real-life example.May 2, 2020May 2, 2020
Published inAnalytics VidhyaUnderstanding isolation forest technique for anomaly detectionWhat are anomalies? In a dataset, anomalies are a set of data points that are characteristically different from the normal data points.Apr 25, 2020Apr 25, 2020
How risky is your stock portfolio?You might have a stock portfolio but no means to track if your portfolio is well diversified. You might have an intuition but most…Apr 19, 2020Apr 19, 2020
How to build an effective customer support team for your startup?Customer support is an integral part of any company because it is through ustomer support we identify the most common issues faced by the…Apr 11, 2020Apr 11, 2020
